FAQs

Frequently asked questions

Quick answers about our services, turnaround, materials and shipping.

What types of 3D printing services do you provide?
Custom 3D printing, rapid prototyping, 3D scanning and reverse engineering, product development, and CAD design and 3D modeling. We also offer print detailing, laser and plasma programming and part design, and consulting. See our Services page for details.
What file formats do you accept?
For 3D printing: STL, 3MF, STEP and OBJ. For laser and plasma work: DXF, DWG, SVG, STEP and IGES. Sketches and photos (JPG, PNG, PDF) are fine for design work. Not sure? Send what you have and we will tell you.
How long does the printing process take?
It depends on the size and quantity of your print. Most orders ship within 5 days, and rush orders can usually be done faster. If you need it by a specific date, tell us and we will do everything we can to meet your deadline. Every quote includes a timeline.
What materials are available for printing?
A wide range: PLA, PLA+, PETG, PCTG and HIPS; ABS, ASA, Nylon (PA), PC, PP, PMMA and POM/Acetal; flexible TPU, TPE and TPC; carbon fiber PLA-CF, PETG-CF and PA-CF; glass-filled (GF) and ESD-safe materials; high-performance PEEK, PEI, PEKK and PPS-CF; and PVA and BVOH soluble supports. Not sure which fits your part? We will recommend one.
Can you help create a 3D model from my idea?
Yes. Our CAD design and 3D modeling service turns sketches, photos or a description into a precise, print-ready model.
Where are you located, and do you ship?
Our shop is at 15810 NE 72nd St, Vancouver, WA 98682, and we serve customers everywhere. Wherever you are, we can quote your project and ship it to you.
Do you provide bulk production services?
Yes. We handle large and small batch production as well as single prototypes. Tell us your quantity and timeline and we will quote the job.

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